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RavenHQ Support
Support from RavenHQ
Support from RavenHQ
Pricing/Upgrades/Billing
How do I cancel my account?
What is the difference between a "soft" and "hard" storage limit?
Can I upgrade to a larger plan?
Do you pro-rate your plans? Can I cancel anytime?
What happens when my database exceeds its size limit?
How will I be billed for my RavenHQ databases?
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Miscellaneous
Custom Analyzers (Beta)
What are the Priority Levels for support tickets?
What RavenDB bundles are supported?
I'm having trouble accessing the Management Studio for my RavenHQ database
I'm having trouble accessing my RavenHQ database using the RavenDB .Net client
Data Management
Move data between two RavenHQ databases
How Do I Manage Bundles?
Database Compaction
Updating to a New RavenDB Version
How do I backup my data?
Am I locked in to your service? What if I want to move my data to my own RavenDB server?
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General Hosting
When will RavenHQ upgrade to a newer version of RavenDB?
Where do you host my databases?
Security
How is my data secured?
Can I configure read-only access to a database?
Can I use one API key to manage all of my databases?
How does authentication work between my application and RavenHQ?
Replication
What replication scenarios are supported by RavenHQ?
Can I replicate to a server in a different regions?
Changing Replication Settings